If you Need Help or if you wish to speak to a Domestic Violence Counselor, please refer to our 24 hour TTY Domestic Violence Hotline whose numbers are listed below.

New York State Domestic and Sexual Violence Hotline: In 1981, the Coalition established the 24-hour, toll-free, statewide Domestic Violence Hotline that assists more than 20,000 victims of domestic violence, service providers and the general public annually through the provision of information, referrals, crisis intervention services and technical assistance. Through the hotline, the Coalition acts as a clearinghouse of information for women who are abused and their children and for domestic violence programs throughout New York State. In 2006, in collaboration with the New York State Coalition Against Sexual Assault, the Hotline was expanded to address the needs of the sexual assault community.  Today the Hotline is the NYS Domestic & Sexual Violence Hotline.  The hotline is staffed by individuals thoroughly trained in all aspects of domestic violence and sexual assault, including, but not limited to: crisis intervention, dynamics of domestic violence, safety planning, services and community resources offered within localities statewide, public assistance, issues impacting underserved communities, legal and criminal justice issues, health/medical issues, batterers programs, systems advocacy, offender accountability initiatives, and national services for victims. Additionally, staff is trained in counseling skills. The hotline often serves as a point of entry into the network of services for women who are abused and their children. Hotline counselors may advocate for victims of domestic violence who have experienced roadblocks to receiving services or are experiencing potentially dangerous practices by service providers. Coalition staff are experienced in dealing with a variety of complex situations, and are in a pivotal position to provide programs and professionals with critical information on various issues ranging from legislation, TANF re-authorization, mandatory arrests, child custody issues, issues affecting women of color, domestic violence and chemical dependency, and locating out-of-state shelters for women fleeing their abusers. Hotline counselors are able to assist non-English speakers through the Language Line. The Hotline produces and disseminates the New York State Directory of Domestic Violence Services and the Domestic Violence Handbook, in print and on compact disc. The Hotline also distributes a range of resource and educational materials produced by other organizations including palm cards, radar cards, checklists, bilingual brochures, domestic violence information packets, and posters. For more information regarding NYSCADV's Hotline services please call the Coalition at 518-482-5465 or Email: hotline@nyscadv.org To find a New York State domestic violence program in your community please view NYSCADV's NYS Domestic Violence Program County List page or you are seeking Domestic Violence program information outside of New York State, please view our National Domestic Violence Coalition list page. If you wish to inquire about NYSCADV Membership, making a Donation , or for general assistance please contact our office: NYSCADV 350 New Scotland Avenue Albany New York, 12208 Phone: 518-482-5465 Fax: 518-482-3807 Email: nyscadv@nyscadv.org