The State And National Domestic Violence Hotline Numbers Are:
- New York State Domestic Violence 24 Hour Hotline (English & español/Multi-language accessibility): 1-800-942-6906 or 711 for Deaf or Hard of Hearing
- New York State Chat/Text hotline: Text at 844-997-2121 / Chat: https://opdv.ny.gov/chat.html
- National Domestic Violence 24 Hour Hotline 1-800-799-7233 or 1-800-787-3224 (TTY)
- National Deaf Hotline Videophone 9am-5pm M-F 1-855-812-1001 or deafhelp@thehotline.org
NEW YORK STATE DOMESTIC VIOLENCE PROGRAMS BY COUNTY: *
Residential services include domestic violence shelter, safe homes and safe dwellings. Non-residential services include telephone hotline assistance, information, referral, counseling, advocacy, community education and outreach services.
ALBANY
- Equinox Domestic Violence Services (518) 432-7865 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
- In Our Own Voices LGBT Domestic Violence Support Line (518) 432-4188 - Provides non-residential domestic violence services (Monday - Friday 9:00 AM -9:00 PM).
ALLEGANY
- ACCORD Corporation Domestic Violence Services (800) 593-5322 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
BROOME
- Rise (607) 754-4340 or (877) 754-4340 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
CATTARAUGUS
- Cattaraugus Community Action, Inc. (888) 945-3970 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
CAYUGA
- Cayuga/Seneca Community Action Agency (315) 255-6221 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
CHAUTAUQUA
- The Salvation Army of Jamestown – Anew Center (800) 252-8748 or (716) 661-3897 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
CHEMUNG
- Salvation Army of Elmira – Safehouse (607) 732-1979 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
CHENANGO
- Liberty Resources-Help Restore Hope Center 1(855) 966-9723- Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
CLINTON
- Behavioral Health Services North, Inc. – STOP Domestic Violence (888) 563-6904 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
COLUMBIA
- Community Action of Greene County (518) 943-9211 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
CORTLAND
- YWCA of Cortland – Aid to Victims of Violence (607) 756-6363 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
DELAWARE
- Delaware Opportunities, Inc. – Safe Against Violence (607) 746-6278 or 866-457-7233- Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
DUTCHESS
- Family Services, Inc. (845) 485-5550 Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Grace Smith House (845) 471-3033 - Provides residential, transitional and non-residential domestic violence services. OCFS Licensed and Approved.
- House of Hope, part of House of Faith Ministry, Inc. (845) 765-0293 - Provides residential domestic violence services. OCFS Licensed and Approved.
ERIE
For shelter in Erie County call (716) 884-6000
- Community Services for Every1 - H.O.P.E. of WNY (716) 949-6678 - offers specific services for developmentally/intellectually disabled survivors.
- Crisis Services (716) 834-3131 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Erie County District Attorney’s Office – Domestic Violence Bureau (716) 858-4630 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Erie County Sheriff’s Office Domestic Violence Hotline (716) 858-7999 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Family Justice Center of Erie County, Inc. (716) 558-SAFE (7233) - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Haven House Child & Family Services, Inc. (716) 884-6002 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
- Hispanos Unidos de Buffalo, Inc. (716) 481-8867 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
ESSEX
- Behavioral Health Services – STOP Domestic Violence (888) 563-6904 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
FRANKLIN
- Behavioral Health Services – STOP Domestic Violence (888) 563-6904 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
- First Step to New Beginnings Domestic Violence Program-Community Connections of Franklin County (518) 481-8748 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Three Sisters Program of the Saint Regis Mohawk Tribe (855) 374-7837 - Provides both residential and non-residential domestic violence services
FULTON
- Family Counseling Center of Fulton County Inc. (518) 725-5300 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
GENESEE
- YWCA Genesee – Domestic Violence Program (585) 343-7513 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
GREENE
- Community Action of Greene County (518) 943-9211 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
- In Our Own Voices LGBT Domestic Violence Support Line (518) 432-4341 - Provides non-residential domestic violence services (Monday - Friday 9:00 AM -9:00 PM).
HAMILTON
- Hamilton County Department of Social Services (800) 721-8534 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
HERKIMER
- Catholic Charities of Herkimer County – Domestic Violence Program of Herkimer County (315) 866-0458 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
JEFFERSON
- Victims Assistance Center of Jefferson County, Inc. (315) 782-1855 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
LEWIS
- Lewis County Opportunities, Inc. (315) 376-HELP (4357) or (315) 376-8202 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
LIVINGSTON
- Chances & Changes, Inc. (585) 658-2660 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
MADISON
- Liberty Resources - Help Restore Hope Center 1(855) 966-9723 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
MONROE
- Lifespan – Elder Abuse Prevention Program (800) 454-5030 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Saathi of Rochester (585) 234-1050 - offers South Asian Specific Services.
- Willow Domestic Violence Center (Formerly Alternatives for Battered Women, Inc.) (585) 222-SAFE (7233) - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
MONTGOMERY
- Catholic Charities of Fulton and Montgomery Counties – Domestic Violence Crime Victim Services (518) 842-3384 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
- In Our Own Voices LGBT Domestic Violence Support Line (518) 432-4341 - Provides non-residential domestic violence services (Monday - Friday 9:00 AM -9:00 PM).
NASSAU
- Circulo de la Hispanidad, Inc. – Salva Domestic Violence Program (516) 889-2849 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Domestic Harmony Foundation (516) 385-8292 - Provides non-residential domestic violence services.
- Long Island Anti-Violence Project (516) 323-0011 - Provides non-residential domestic violence services to LGBTQ survivors of intimate partner violence.
- The Safe Center LI (516) 542-0404 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
NEW YORK CITY AREA
NYC DOMESTIC VIOLENCE HOTLINE (800) 621-HOPE (4673)
Programs are listed in Alphabetical order and not listed by the borough as most programs in NYC will provide services to people from any of the 5 boroughs.
- African American Planning Commission (800) 621-HOPE (4673) *Offers culturally specific services to African Americans
- Allen Women’s Resource Center (718) 739-6200 *Offers Christian specific services - OCFS Licensed and Approved.
- Arab American Family Support Center (718) 643 - 8000 *Offers culturally specific services to immigrants and refugees
- Barrier Free Living (212) 677-6668 *Offers services to people with disabilities - OCFS Licensed and Approved.
- Connect (212) 683-0015
- Crime Victims Treatment Center (212) 523-4728
- Edwin Gould Services for Children and Families – STEPS to End Family Violence (877)-STEPS-94 - OCFS Licensed and Approved.
- Garden of Hope (877) 990-8595 *Offers culturally specific services to Chinese immigrants.
- Good Shepherd Services – Safe Homes Project (718) 499-2151 (Monday – Friday, 9am – 5 pm) - OCFS Licensed and Approved.
- HELP USA (718) 922-7980 - OCFS Licensed and Approved.
- Henry Street Settlement (212) 577-7777- OCFS Licensed and Approved.
- Jewish Board Family & Children’s Services – please see their website for the various hotline numbers. *Offers Jewish specific services - OCFS Licensed and Approved.
- Korean American Family Service Center (718)-460-3800 *Bilingual Korean/English; offers Korean specific services
- NYC Anti-Violence Project (212) 714-1141 *bilingual Spanish/English hotline; offers LGBTQ specific services - OCFS Licensed and Approved.
- New Destiny Housing (646) 472-0262 ext. 11
- Ohel Children’s Home & Family Services (800) 603- OHEL (6435) *offers Jewish specific services - OCFS Licensed and Approved.
- Queens Legal Services (917)-661-4500 - OCFS Licensed and Approved.
- Safe Horizon (800) 621-4673 - OCFS Licensed and Approved.
- Sakhi for South Asian Woman 212-868-6741 (Mon. - Fri. 10 AM - 5 PM) - *multilingual hotline; offers Asian specific services
- Sanctuary for Families (212) 349-6009 - OCFS Licensed and Approved.
- Seamen’s Society for Children & Families – Safe Passage (718) 447-7740 - OCFS Licensed and Approved.
- Services for the UnderServed (S:US) (800) 621-HOPE (4673) - OCFS Licensed and Approved.
- Urban Justice Center - Domestic Violence Project (718) 875-5062 - OCFS Licensed and Approved.
- Urban Resource Institute (888) 279-2211 or (888) 252-2890 - OCFS Licensed and Approved.
- Violence Intervention Program (800) 664-5880 *24/7 bilingual Spanish/English hotline - OCFS Licensed and Approved.
- Volunteers of America, Greater New York – (800) 621-HOPE (4673) - OCFS Licensed and Approved.
- W.A.R.M. (We All Really Matter) - (917)736-0680 (Monday - Friday 9 AM - 5 PM) - Provides non-residential domestic violence services.
- Womankind (formerly New York Asian Women's Center) (888) 888-7702 *multilingual hotline; offers Asian populations specific services - OCFS Licensed and Approved.
NIAGARA
- Pinnacle Community Services (716) 299-0909 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
- YWCA of Niagara Frontier– Alternatives to Domestic Violence (716) 433-6716 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
ONEIDA
- YWCA of the Mohawk Valley (315) 797-7740 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
ONONDAGA
- LA LIGA Spanish Action League of Onondaga County, Inc. (315) 410-0945 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- The Salvation Army of the Syracuse Area (315) 479-3651 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Vera House, Inc. (315) 468-3260 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
ONTARIO
- Family Counseling Services of the Finger Lakes (800) 695-0390 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Safe Harbors of the Finger Lakes (800)247-7273 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Survivor Advocacy Center of the Finger Lakes (formerly Victim Resource Center of the Finger Lakes, Inc.) (866)343-8808 - Provides residential domestic violence services. OCFS Licensed and Approved.
ORANGE
- Fearless! Hudson Valley Inc. 845-562-5340 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
ORLEANS
- Orleans County Dept. of Social Services (585)-589-3106 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- PathStone Domestic Violence (585) 589-8733 - Provides residential domestic violence services. OCFS Licensed and Approved.
OSWEGO
- Oswego County Opportunities, Inc. – Services to Aid Families (315) 342-1600 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
OTSEGO
- Opportunities for Otsego, Inc. – Violence Intervention Program (607) 432-4855 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
PUTNAM
- Putnam/Northern Westchester Women’s Resource Center (845) 628-2166 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
RENSSELAER
- In Our Own Voices LGBT Domestic Violence Support Line (518) 432-4341 - Provides non-residential domestic violence services (Monday - Friday 9:00 AM -9:00 PM).
- Unity House of Troy (518) 272-2370 - Provides residential, transitional and non-residential domestic violence services. OCFS Licensed and Approved.
ROCKLAND
- Center for Safety and Change (845) 634-3344 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
SARATOGA
- Wellspring (518) 584-8188 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
- In Our Own Voices LGBT Domestic Violence Support Line (518) 432-4341 - Provides non-residential domestic violence services (Monday - Friday 9:00 AM -9:00 PM).
- Mechanicville Area Community Service Center Domestic Violence Advocacy Program (518) 664-4008 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
SCHENECTADY
- In Our Own Voices LGBT Domestic Violence Support Line (518) 432-4341 - Provides non-residential domestic violence services (Monday - Friday 9:00 AM -9:00 PM).
- YWCA of Northeastern New York (518) 374-3386 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
SCHOHARIE
- Catholic Charities of Schoharie County Crime Victims Program (518) 234-2231 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
SCHUYLER
- Catholic Charities of Chemung/Schuyler County – First Steps Victim Services (607) 742-9629 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
SENECA
- Seneca County Community Counseling Center (315) 539-1980 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Safe Harbors of the Finger Lakes (800) 247-7273 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Survivor Advocacy Center of the Finger Lakes (formerly Victim Resource Center of the Finger Lakes, Inc.) (866)343-8808 - Provides residential domestic violence services. OCFS Licensed and Approved.
ST. LAWRENCE
- St. Lawrence Valley Renewal House (315) 379-9845 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
STEUBEN
- Arbor Housing & Development Domestic Violence Services (800) 286-3407 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
SUFFOLK
- Brighter Tomorrows, Inc. (631) 395-1800 - Provides residential, transitional and non-residential domestic violence services. OCFS Licensed and Approved.
- Long Island Anti-Violence Project (516) 323-0011 - Provides non-residential domestic violence services to LGBTQ survivors of intimate partner violence
- L.I. Against Domestic Violence (631) 666-8833 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
- The Retreat, Inc. (631) 329-2200 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
- Victims Information Bureau of Suffolk (VIBS) (631) 360-3606 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
SULLIVAN
- Fearless! Hudson Valley Inc. 845-292-5700 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
TIOGA
- A New Hope Center (800) 696-7600 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
TOMPKINS
- The Advocacy Center of Tompkins County (607) 277-5000 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
ULSTER
- Family of Woodstock Inc. (845) 679-2485 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
WARREN
Catholic Charities of Warren, Washington and Saratoga Counties – The Domestic Violence Project (518) 793-9496 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
WASHINGTON
- Catholic Charities of Warren, Washington and Saratoga Counties – The Domestic Violence Project (518) 793-9496 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
WAYNE
- Survivor Advocacy Center of the Finger Lakes (formerly Victim Resource Center of the Finger Lakes, Inc.) (800) 456-1172 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
WESTCHESTER
- Hope’s Door, Inc. (888) 438-8700 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
- My Sisters’ Place (800) 298-SAFE/7233 - Provides both residential and non-residential domestic violence services. OCFS Licensed and Approved.
- Westchester County Office for Women - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Family Helpline/Hotline weekdays 9am – 5pm (914) 995-5972
- Weekend and after hours (914) 995-2099
- Spanish Language (White Plains) (914) 995–6581
- Spanish Language (Yonkers) (914) 231-2882
WYOMING
- RESTORE Sexual Assault Services (800)527-1757 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
YATES
- Family Counseling Services of the Finger Lakes (800) 695-0390 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Safe Harbors of the Finger Lakes (800) 247-7273 - Provides non-residential domestic violence services. OCFS Licensed and Approved.
- Survivor Advocacy Center of the Finger Lakes (formerly Victim Resource Center of the Finger Lakes, Inc.) (866)343-8808 - Provides both residential domestic violence services. OCFS Licensed and Approved.
*This directory includes private, nonprofit, nongovernmental organizations and programs that have a primary purpose of providing immediate shelter and supportive services to adult and youth victims of family violence, domestic violence, or dating violence, and their dependents, including but not limited to programs that are licensed by the NYS Office for Children and Family Services or have local NY Department of Social Services contracts to provide domestic violence services, either residential or nonresidential.
According to the U.S. Department of Health and Human Services, Family Violence Prevention and Services Act, a “primary-purpose” domestic violence service provider is defined as an entity that operates a project of demonstrated effectiveness carried out by a nonprofit, nongovernmental, private entity, Tribe, or Tribal organization, that has as its project's primary-purpose the operation of shelters and supportive services for victims of domestic violence and their dependents; or has as its project's primary purpose counseling, advocacy, or self-help services to victims of domestic violence.